Spooning Australia (“the Company”) is committed to protecting the privacy and personal information of its website visitors. This Privacy Policy and Terms of Service outlines the types of information we collect and how we use and protect that information. Our website address is: https://spooningaustralia.com/

Information Collection

The Company collects standard anonymous analytics data from all website visitors in order to help improve the functionality of our site. This information includes your IP address, browser type, operating system, and pages visited on our website.

The Company also collects identifiable data if you complete one of the forms on our website. This information includes your name, email address, and any other information you provide in the form. Form submissions are kept indefinitely in the WP database for customer service purposes, but we do not sell the information submitted through them to third parties. You can request your contact info be removed at any time.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Information Use

The Company collects identifiable data to better service your requirements. This information may be used to contact you, to provide you with the services you have requested, and to improve our products and services.

Information Sharing

The Company does not share your personal information with third parties.

Information Protection

The Company takes reasonable steps to ensure the security and confidentiality of your personal information. The data is held on Australian servers and the hosting provider is VentraIP. Their SmartWall platform gives real-time protection from denial-of-service attacks with automatic mitigation using machine learning technology. All network traffic is inspected before it reaches our website, protecting you from attacks and vulnerabilities. Our secure hosting environment uses CageFS, Imunify360, CSF/LFD and dynamic mod_security rulesets.

Cookies and Tracking Technologies

The Company uses Google Analytics, Diib and Hotjar to collect and analyse standard anonymous analytics data. These services use cookies and other tracking technologies to collect this information. You can disable cookies through your browser settings.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

This site uses Google fonts. Usage Data and various types of data as specified in the privacy policy of the service is collected.

Other Plugins

This site may use other plugins, not listed on this privacy policy. This usage is entirely transparent and can be discovered using websites such as https://scanwp.net/ or https://wpdetector.com/. The privacy policies of the plugins discovered can then be viewed online at their respective websites.

Contact us if you require a full list of the plugins used on this website.

User Rights

Users can request that their identifiable data be deleted anytime they want. If you would like to request that your personal information be deleted, please contact us at privacy@abia.solutions.

Changes to Privacy Policy

The Company reserves the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.

Maintenance

ABIA (The Australian Business Improvement Agency) manages and maintains this website. ABIA is an alternative to creative agencies and digital development teams. We believe that we can market and create digital assets cheaper, faster and better when creative, commerce and technology are equal stakeholders from the start. ABIA takes the privacy of our website visitors seriously and is committed to protecting your personal information in accordance with this Privacy Policy. If you have any questions about ABIA or our services, please visit our website.

Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY. BY USING THIS WEB SITE YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS.

The information on this website is provided with the understanding that authors and publishers providing information, does not constitute the rendering of medical, professional advice or services. As such, information on this website should not be relied upon or used as a substitute for consultation with professional advisors.

This website contains links to other web sites and we cannot be held responsible for their content. We are not responsible for the privacy practices or the content of such web sites.

By using this website, you agree to indemnify, hold harmless and defend our company from any claims, damages, losses, liabilities, and all costs and expenses of defence, including but not limited to, attorneys’ fees, resulting directly or indirectly from a claim by a third party that is based on your use of this website in violation of these terms.

Copyright

All content on this site is copyright material, and you may quote brief passages, but you may not copy or distribute entire articles or graphics without the written permission of the publisher.

Linking to our website

You have permission to add a link from this website to your website provided your site meets the following conditions:

Your site may NOT include:

  • Profanity
  • Violence, racial intolerance, or advocate against any individual, group, or organization
  • Hacking/cracking content
  • Illicit drugs and drug paraphernalia
  • Pornography, adult, or mature content
  • Gambling or casino-related content
  • Any other content that promotes illegal activity or infringes on the legal rights of others

Contact Us

For further information regarding this Privacy Policy or to make a complaint about the steps taken by the Company to protect your personal information or privacy, please contact ABIA’s privacy office by emailing privacy@abia.solutions.

We will investigate any complaints received in writing and do our best to resolve them as soon as possible. If you are unhappy with the response, feel free to make a privacy complaint to the Office of the Australian Information Commissioner here.

The company reserves the right to review, amend, update and change this Privacy Policy from time to time to reflect its practices and obligations. Any changes will take effect when they are made or posted on our website.

Any additional postal correspondence can be forward to ABIA, for distribution to the appropriate parties

Parcel Locker 10033 07160
Shop 33 1 Rider Boulevard
Rhodes NSW 2138